Our login area is now being introduced across all of our clients. The following comprehensive online service is free to all your IT users, IT Managers and Financial Managers.
IT Users
View the progress of your support request "tickets".
Review the resolution of your current and previous tickets.
View and edit your profile, e.g. name, contact number, etc.
View project information where you are a member of the project team.
Consult an online knowledgebase.
IT Managers
All the "user" functionality plus:
Create new support requests and review all progress and resolution notes.
Create and manage user profiles to allow staff to create their support directly.
Review the progress of all IT Projects with "live" reports and Gant Charts.
Review the information gathered and managed by Lomas Davies on your computer systems.
Financial Managers
Receive fully itemised monthly invoices by email.
Please note that all users are granted access to online help and videos to help you get the most out of our client login area.